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Experience & Lead Capture

Typeform

Typeform implementation partner · AU / NZ

Typeform done properly.

Question strategy first. Then the forms. Then your team owning them.

Mid-market businesses don’t fail at Typeform because the builder is hard. They fail at the handoff — questions to insight, insight to CRM, CRM to action. We close that gap. Salt Grain designs what you ask and why, implements Typeform around how you sell and learn, and stays until first value lands.

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✺ How we work
Conversations
How we start — not form templates
Strategy →
design → build → enable
How we ship
Flows your
team can own
What we leave behind
AU & NZ
Where we work
✺ Why Typeform with Salt Grain

Done properly. One team. No dead handoff.

Typeform is a conversational data platform — forms, surveys, quizzes, logic, branding, and automations that push answers into the tools you already run. That is the product strength.

The risk is treating it like prettier Google Forms. You publish a form. You get responses. You still triage in a spreadsheet and lose the lead.

Salt Grain is a strategy implementation agency that also implements experience tooling. We pressure-test what you need to learn or qualify first, then build Typeform flows your leadership will actually defend. Not 30 nice questions. One clear plan — outcomes, routing, owners — then hands on the tools.

We connect CRM, Slack, calendars and payment tools where the handoff is real. We refuse vanity quizzes that don’t feed a decision. We train the people who will iterate the forms on Monday morning.

Done properly means: strategy, implementation, change — one team. No handoff where 80% of strategies die.

01 Discover.

Real conversations. What decision the answers must drive, where leads die today, what “good” looks like on a Monday. No templated quiz galleries.

02 Design.

Question strategy on a page. Logic, branding, routing rules, owners. Decisions that hold under pressure.

03 Implement.

Build forms, logic, integrations, automations. Side-by-side with your team — not a black-box dump.

04 Enable.

Train form owners, routing runbooks, hypercare. We measure first value and stay until the outcome lands — not until the invoice does.

01

Forms, Surveys & Quizzes

Ask less. Learn more.

Typeform’s one-question-at-a-time builder, logic jumps, branding and multimedia support make forms worth finishing. We don’t “port your PDF.” We design question strategy — what decision each answer drives, what to skip, what to keep — so completion and insight both go up.

Typical use cases
Website enquiry / application forms with higher completion
Customer feedback (NPS, CSAT, post-purchase) with actionable structure
Branded quizzes and assessments for demand gen
Event registration and intake that don’t feel like bureaucracy
Design your question strategy → →
02

Lead Gen, Qualification & Routing

Responses that arrive ready to work.

Logic, hidden fields, enrichment and Contacts & Automations turn Typeform from a collector into a front door for revenue. We design qualification rules and routing so the right lead hits the right owner — in HubSpot, Salesforce or your CRM of record — with Slack / email alerts that don’t become noise.

Typical use cases
Inbound lead capture with qualification before CRM entry
Segmented routing by product, region or deal size
Instant team notifications with context, not raw dumps
Follow-up sequences triggered on submit (email / SMS / tools)
Map lead capture → CRM → →
03

Automations, Insights & Stack Fit

Data in motion. Stack under control.

Typeform connects to 300+ tools (CRM, Sheets, Slack, Stripe, Calendly and more) and supports workflows that act on every response. Analytics and AI-assisted insight features help teams see drop-off and themes — when they’re used with intent. We integrate what must talk, refuse dual entry, and leave owners with a runbook.

Typical use cases
Response → CRM + Slack + task creation in one path
Payments or meeting booking inside the flow
Research / feedback synthesis that informs product or CX decisions
Governance: who owns which form, what changes, what gets archived
Connect Typeform to your stack → →
Featured work · Typeform story

Link a flagship Work case when a Typeform-named engagement is public.

Editors: leave CTA empty until a cleared public case exists. Do not invent client names here.

Typeform Forms Lead Capture
Wire real outcomes from the case
Leave blank until a case is linked
Work · Typeform & Lead Capture

Strategies shipped. Systems that stick.

Selected delivery stories via Related Work on this partner. Typeform-specific tiles land here as engagements go public — until then, link nearest published analogues.

✺ Honest questions

The questions mid-market teams actually ask.

Short answers. The long ones happen in discovery.

Do you just build forms, or do you do the question strategy too?

Both. Most partners theme a template and leave routing to you. We pressure-test what you need to learn or qualify first, then implement — because a pretty form that dumps into a spreadsheet still wastes leads.

Typeform or native CRM / website forms — which do we need?

Depends on completion goals, branding, logic depth and how hard the CRM path needs to work. We’ll tell you straight when Typeform earns its keep — and when a native form is enough.

How long does a typical Typeform engagement take?

A focused first wave (e.g. lead capture + CRM routing, or a feedback programme) can land in roughly 2–5 weeks when scope is sharp. Broader estates phase longer. We’ll size it honestly in discovery. (Timing is indicative, not a guarantee.)

Will you connect every tool under the sun?

No. We integrate the handoffs that protect the outcome — usually CRM, notifications and one action path. Fewer, owned connections beat brittle spaghetti.

What size businesses do you work with on Typeform?

Mid-market AU/NZ teams who need strategy and delivery in one partner — typically organisations ready to replace low-completion forms or spreadsheet triage, not tyre-kickers collecting demos.

Let's talk

Ready to do Typeform properly? ?

30 minutes. No template dump. A real conversation about where answers stall — and whether Typeform with Salt Grain is the right call.

Book a discovery call